Stage-Gate (Cooper)

Managing product development. Explanation of the Stage-Gate model of Robert G. Cooper. ('88)




  

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What is the Stage-Gate model? Description

The Stage-Gate method from Robert G. Cooper is an approach that can be used to make the product development process more effective. It is a blueprint for managing the new product process. From an idea to launching a product. In a number of predetermined steps, or stages. Each stage consists of a set of certain cross-functional and parallel activities which must be successfully completed prior to obtaining management approval to proceed to the next stage of product development. The entrance to each stage is called: a gate. These gates, which are normally meetings, control the process and serve as:

  1. Quality control
  2. Go / Kill check-points. Readiness-checks, Must-Meet criteria, and Should-Meet criteria.
  3. Marker for action plan for the next phase.

Stage-Gate is a registered trademark of Product Development Institute Inc.

 

Origin of the Stage-Gate methodology. History

The method is based on the experiences, suggestions and observations of a large number of managers and firms in over 60 cases as observed by Robert Cooper. The term "Stage-Gate" first appeared in an article by Cooper in The Journal of Marketing Management, 3, 3, Spring 1988. An even earlier version can be found in Cooper's book: "Winning at New Products", 1986.

 

Usage of Stage-Gate. Applications

  • Product Development, Innovation.
  • Component of Portfolio Management.

Steps (stages) in the Stage-Gate model. Process

The Stage-Gate process is preceded by a Discovery stage, which was added in a later version of the original model which had only 5 phases. It contains pre-work designed to discover opportunities and to generate new ideas.

  1. Scoping. A quick, preliminary investigation of each project. Provides inexpensive information by desk research to enable narrowing the number of projects.
  2. Build the Business Case. A much more detailed investigation by primary marketing and technical research. The business case must include a product definition, a product justification and a project plan.
  3. Development. A detailed design and development of the new product, along with some simple product tests. Also a production plan and a market launch plan are developed.
  4. Testing and Validation. Extensive product tests in both the marketplace, the lab and the plant.
  5. Launch. Beginning of full production, marketing and selling. Market launch, production / operations, distribution, quality assurance. Post-Launch Reviews are performed.

In reality, it is necessary to drill down further into the sub-activities to provide detailed and operational instructions for the innovation team.

 

Robert G. Cooper's Stage-Gate model

Strengths of Stage-Gate methodology. Benefits

  • Well-organized innovation can be a source of competitive advantage.
  • Accelerated product development. Necessary because of shortening product life cycles.
  • Increased success chance of new products. Prevents poor projects early and helps to redirect them.
  • The model breaks down the complex innovation process in large corporations in a number of smaller pieces.
  • Provides overview, which enables prioritization and focus.
  • Integrated market-orientation.
  • Cross-functional. Involves input and participation of employees from various functions in the organization. No separate R&D or Marketing Stage. But see above Discovery.
  • Can be combined with various performance metrics, such as Net Present Value, etc.

Limitations of Stage-Gate. Disadvantages

  • Although within a stage activities can be conducted in parallel, the Stage-Gate approach is basically sequential (waterfall). Some innovation experts believe that product development should actually be organized in parallel, using loops.
  • The original Stage-Gate framework did not deal with the Discovery process and the activities to create new ideas.
  • A tension exists between organizing and creativity. Both are very important within innovation.

Book: Robert G. Cooper - Product Leadership - Pathways to Profitable Innovation -

 

Stage-Gate Special Interest Group


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Stage-Gate Forum

Recent User Comments
Edward - UK Estabish a Distributed Innovation Group "In an article entitled "Teaming Up to Crack Innovation and Enterprise Integration, James Cash, Michael Earl and Robert Morison suggest to establish a Distributed Innovation Group (DIG) to deal with the problems of harvesting innovations, allocating resources and coordinating development in large companies. Such a DIG could perform the following tasks:
- Scout for new ideas and untapped potential in current technologies.
- Scan the external environment for emerging technologies.
- Facilitate participation in idea forums.
- Act as a center of innovation expertise.
- Publicize promising innovations.
- Fund and serve as an incubator for promising innovations.
(Source: HBR Nov 2008, p90-100)"
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Alex - UK Intrapreneurship "Besides a staged innovation process, intrapreneurs are also important in successful innovation. Norman Macrae used the term intrapreneur for the first time (in a survey called “The coming entrepreneurial revolution” in the Economist, December 25, 1976). But Gifford Pinchot and Ron Pellman popularized the term "intrapreneurship" (in their book "Intrapreneurship in Action" 1999). They advise the following Ten Commandments for Intrapreneurs:
1. Build your team, intrapreneuring is not a solo activity.
2. Share credit widely.
3. Ask for advice before you ask for resources.
4. Under promise and over deliver – publicity triggers the corporate immune system.
5. Do any job needed to make your dream work, regardless of your job description.
6. Remember it is easier to ask for forgiveness than for permission.
7. Keep the best interests of the company and its customers in mind, especially when you have to bend the rules or circumvent the bureaucracy.
8. Come to work each day willing to be fired.
9. Be true to your goals, but be realistic about how to achieve them.
10. Honour and educate your sponsors."
   6
Lincoln P. - United States Agenda for Stage-Gate Meeting? "What is the draft process for a Stage-Gate meeting?"    -1
Steve Immel - USA I-Beams Support a Good Plan "I use a process of 4 I's when coaching planning processes. The process is similar to the above but the 4-I's are easy to remember: INTENT > INSIGHT > INVENT > IMPLEMENT where Intent is the goal, Insight is relevant and pertinent research and data to support what you're doing and why, Invent is the plan (I'd love to replace this with another "I") and Implement is execution."    5
Thorne Kramer - US Another Product Launch method "Steelcase CEO James P. Hackett describes the following product launch stages:
THINK (Ponder, Query, Read and research, Network, Document),
POINT OF VIEW (Discussion, Determine direction, Assign Owner, Stay the course),
PLAN IMPLEMENTATION (Clarify and refine, Consider all stakeholders, Practice) and
IMPLEMENT (Select a spokesperson, Play to win, Celebrate the victory).
A Think phase is needed before writing the business plan to avoid narrowing the thinking to soon. Source: HBR, Apr 2007."
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Best User Comments
Darin Phillips - USA Success at Pennzoil-Quaker State "We invested in this process as part of a strategy to move the mindset of the company from lubricants to consumer products shortly after Pennzoil merged with Quaker State. It effectively forced us to keep wacky ideas with speculative ROI out of the pipeline, but it still allowed for politics as pet projects often moved through a gate based on attendance at the gate meeting. We found that it was not too difficult to modify the methodology to suit our company culture and goals and Dr. Cooper was very obliging."    -81
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Compare with Stage-Gate: Forget Borrow Learn  |  Portfolio Management  |  DICE Framework  |  Team Management Profile  |  Appreciative Inquiry  |  Brainstorming  |  Six Thinking Hats  |  Product Life Cycle

 

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Copyright 2009 12manage - The Executive Fast Track. V10.4 - Last updated: 11/21/2009. All names tm by their owners.




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