Anita Menkerud, Student (Other), Norway May I please refer to this 12manage page as a source in my master research, adopting the figure and linking the source to this web-page? I am studying for a master in vocational pedagogy and want to study business internal development of the company's own employees regarding developing service and service quality.
Referencing 12manage Pages Jaap de Jonge (Editor), Netherlands Hi Anita, sure you may reference any 12manage page as a source in research, provided:
A. in printed materials: you mention as the source: 12manage.com - encyclopedia and expert communities on management methods and concepts.
B. for electronic versions (including web pages), we request to add a working link to the page you used as a resource.
Thank you.
Would you like to be our 
