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Patrick Forrester, Career Consultant, United States
"Managing in today's organization is very complex due to the rapid change in technology. In order to remain competitive many organizations have to change management styles so they can effectively deliver to the consumer.
A key part of managing for results is producing good customer service. This is important to promote demand and maintain profitability. For change to be successful the input of top management is critical and requires effective interpersonal relationship between the key players, functional managers and the employees.
A participative management style is encouraged as the way to promote motivation amongst employees and creation of buy ins. Employees are more likely to support ventures that they have an input in and it they feel valuable to the organization. The participate role of the whole organization results in diversification of ideas which can assist management in making more efficient decisions.
In addition, alternative strategies can also be tabulated for future ventures. Having this kind of flexibility is a key to the success of change management policies today. Becoming innovative and achieving a willingness to share information with others helps to also bridge cultural gaps and can reduce potential conflict issues."
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