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Ramya Krishnan. M, India "One of the important objectives of relationship marketing strategies is to satisfy the customers and thereby building a strong customer base. It will help to reduce the customer defection rate."
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CRM Muniraghavulu T, India "Customers should be duly provided the services, irrespective of quantum of the business that is generated from the customer." |
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Summary of Relationship Marketing
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Relationship Marketing Sponsor
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Special Interest Group Leader
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More on Relationship Marketing
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All you need to know about management
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Management Smart Card
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