Samuel Mbugua, Kenya "Organizational change management can be effectively carried if the rational and hard factors are addressed first before applying the models which are supposed to address the emotional and soft factors. This is because before making people to change their attitudes, assumptions and behavior, there has to be a working organizational structure, good management systems and well developed strategies to implement the models of change."
New managers Ilonka Sargent, Bahamas "What about new managers who come on board during a change when those things are not in place and they inherit a group of people to work with?"
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