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Manuel Cestari, Project Engineer, Venezuela "I agree that Kaizen is the right way to increase organizational efficiency... Recently, an article came in my hands about Kaizen applied to human resources of organizations.... Reading that article the term "people positioning into the organization" hit my mind... In fact, several organizations do not achieve their productivity and quality goals because the executive and manager levels do not contribute deeply in educating people about: what is the real position they occupy in the organization? And what the organization is expecting they contribute if with high competency level?.... It is very important people understand what to do, what are clients and providers expecting people do for them with accuracy, in time and quality..."
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