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Biju T A, Professor, India
"After World War II the global economy collapsed due to the heavy expenditure that most of the country had to bear in the war and each and every country was in the opinion to improve the economy by doing business, in fact, aggressive business and they had to recruit young dynamic blood for that.
When these recruitments became a daily routine, the excess staff became another crucial burden for many firms and they adopted an easy method to give compulsory retirement to the older staffs in the firm and they did that for more than two decades. By 1970s all these firms realised that their previous actions were egregious blunders because the retired or sacked older staffs had much more experience than the younger blood in the business. The inexperienced staff made big blunders that many firms suffered loss.
This was the history of the evolution of Knowledge Management in the business world. Experience when it is wisely used becomes knowledge and many firms around the world forgot this fact when they sacked the employees.
Then crucial questions evolved how we could manage this knowledge, the knowledge from the experience???... This was the preliminary stage of the KM but within the time period of four decades the concept has evolved into much complex and complicated dimensions…
And for all readers of this forum please keep this background in mind while dealing with the concept KM… here knowledge does not mean the mere knowledge on some subject but the practical side of it and if you want to share that it has to be stored until there comes a need in future..."
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Knowledge and Experience
Biju T A, India
"The lessons learned from different experiences become knowledge and the apt usage of this knowledge makes a person wise... The sharp and spontaneous reaction to a given situation determines the intelligence of a person.
A business analyst should be both wise and intelligent simultaneously... " |
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Knowledge and Intangibles Management
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