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Biju T A, Professor, India
"There is no exhaustive definition for knowledge management, as there is no crystal clear definition for the concept of knowledge. The mere use of information from various sources does not form the knowledge but the practical as well as the intellectual part of the information thus collected forms the knowledge. And when this knowledge is managed for the survival of a firm then it is called the knowledge management.
Knowledge management is not single discipline of study but is cross disciplinary in nature and adopts various disciplines and technologies such as cognitive science, knowledge base management systems (kbms), artificial intelligence, groupware, library and information science, technical writing, document management, decision supporting system (dss), semantic networks, relational and object databases, simulation, organizational science…etc."
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Definition and Cross Disciplinary?
imraanmuslim, Indonesia
"Knowledge management that I agree is a study and ethical practice that facilitates people to manage and re-utilize knowledge that they know for an organization goal in human performance improvement. Well, that's my note. How about my language, is that make a distortion?" |
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Definition of Knowledge Management
Biju T A, India
"What was written there, ‘there is no exhaustive definition for knowledge management’, doesn’t mean that knowledge management has no definition, we can only not have a single definition of knowledge management which will describe all the aspects knowledge management. In fact there are currently 272 definitions (please search for criticism on knowledge management) available in various literature. The definition becomes complex because of its cross disciplinary nature. The application of various subjects in knowledge management depends upon the environment in which the knowledge is managed and according to these environments the definition also changes.
A definition means “the definition/s of a subject matter which is/are the same all over the world under similar circumstances." |
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Definitions of Knowledge Management (KM)
Madhukar Shukla, India
"- KM is the "process of collecting, organizing, classifying and disseminating information throughout an organization, so as to make it purposeful to those who need it." (Albert, 1998)
- Knowledge management is "policies, procedures and technologies employed for operating a continuously updated linked pair of networked databases." (Anthes, 1991).
- KM is "the formalization of and access to experience, knowledge, and expertise that create new capabilities, enable superior performance, encourage innovation, and enhance customer value." (Beckman, 1997)
- "Knowledge management complements and enhances other organizational initiatives such as Total Quality Management (TQM), business process reengineering
(BPR) and organizational learning, providing a new and urgent focus to sustain competitive position." (Gray, 1996)
- KM is "combining indexing, searching, and push technology to help companies organize data stored in multiple sources and deliver only relevant information to users." (Hibbard, 1997)
- "Knowledge management in general tries to organize and make available important know-how, wherever and whenever it’s needed. This includes processes, procedures, patents, reference works, formulas, "best practices" forecasts and fixes. Technologically, intranets, groupware, data warehouses, networks, bulletin boards videoconferencing are key tools for storing and distributing this intelligence " (Maglitta, 1996)
- Knowledge management is "getting right knowledge to right people at the right time so that they can make the best decisions." (Petrash, 1996)
- Knowledge management is "an approach to adding or creating value by more actively leveraging the know-how, experience, and judgment resident within and, in many cases, outside of an organization." (Ruggles, 1998)
- KM is "a more organic and holistic way of understanding and exploiting the role of knowledge in the processes of managing and doing work, and an authentic guide for individuals and organizations in coping with the increasingly complex and shifting environment of the modern economy." (World Bank, 1998)." |
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