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Ojabanjo Opeyemi, Nigeria "What communication methods are recommended in solving a crisis?"
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Wong Hon Mun, Singapore "The media appreciate prompt responses to their queries and it is very beneficial to the organisation when there is a contact that is readily available to the media." |
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Adrian Ward, UK "Engage the audience at the soonest opportunity, be open and honest with cause/effect and solutions. Look for examples where others have experienced the same/similar `crisis` events and what their actions were. Are there specialist bodies that can offer assistance (dependant upon severity of crisis)." |
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Communication and Skills
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