Alemayehu Neme, Ethiopia "BPR is a tool for making a fundametal ,radical & dramatical change but what is most important is mental transformation required to implement it. I believe if we understand it we can bring a revolutionary chane in our work culture & solve many of our problems in service delivery.
I think we need to design to bring a great satisfaction for our citizens & feel our gaps in service delivery."
Changing the Mindset is most Difficult Solomon A., Ethiopia "Reengeenering organizations is a simple task, except for changing the mindset of the people in it. When an organization is able to transform its personel, I think the whole system is transformed. Human beings can not easily be manipulated via any organization organogram. It needs a lot of work, but it can be made if done with great care."
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