Priyantha, Sri Lanka "Can someone share his/her experiences in implementing the Balanced Scorecard for performance management in a bank. I am trying to improve the effectiveness of the existing system."
BS in banks Cosmina Druica, Netherlands "I think there is a need for more details in order to make a recommendation about how to improve effectiveness of the existing system. I have concrete examples of KPI's and strategy maps implemented in banks, if you are interested I can share the information with you."
BSC for the Fund Industry Services Ernotte, Belgium "I would like to adapt the BSC for fund industry services companies, which means that the perspective "clients" relates to the financial institutions investing in funds, which resort to the services the company offer, such as custody, administration, transfer agency, and so on.
Do you have any example, or KPI's to help me in my research please? Thank you in advance..."
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